Privacy Policy
Lian Global Logis Co., Ltd. Privacy Policy
Effective Date: January 1, 2024
Lian Global Logis Co., Ltd. (hereinafter 'the Company') establishes and discloses the following Privacy Policy to protect the personal information of data subjects in accordance with the Personal Information Protection Act and to handle related grievances promptly and smoothly.
Article 1 (Items and Methods of Personal Information Collection)
The Company collects the following personal information for quote inquiries and service use.
Required items: Contact name, company name, email, phone number
Optional items: Cargo information, additional requests
Collection methods: Website quote inquiry form, phone, email
Article 2 (Purpose of Collection and Use of Personal Information)
The Company uses collected personal information for the following purposes.
1. Quote provision and service consultation
2. Logistics service contract execution and fulfillment
3. Customer inquiry response and complaint handling
4. Statistical analysis for service improvement
Article 3 (Retention and Use Period of Personal Information)
The Company destroys personal information without delay after the purpose of collection and use has been achieved.
Retention period: 3 years from service termination
Legal retention: Records of contracts or subscription withdrawal 5 years, records of consumer complaints or dispute resolution 3 years
Article 4 (Procedures and Methods of Personal Information Destruction)
The Company destroys personal information without delay when it becomes unnecessary due to expiration of the retention period or achievement of processing purpose.
Electronic files: Permanently deleted by irreversible methods
Paper documents: Shredded or incinerated
Article 5 (Provision of Personal Information to Third Parties)
The Company does not provide personal information to third parties without the consent of the data subject. However, exceptions are made when there are special provisions in law or when investigative agencies request information according to procedures and methods prescribed by law.
Article 6 (Rights and Obligations of Data Subjects and Exercise Methods)
Data subjects may exercise the following rights against the Company at any time.
1. Request to access personal information
2. Request for correction in case of errors
3. Request for deletion
4. Request to suspend processing
The above rights may be exercised through written notice, email, etc., and the Company will take action without delay.
Article 7 (Personal Information Protection Officer)
The Company designates a Personal Information Protection Officer as follows to oversee personal information processing, handle complaints, and provide remedy for data subjects.
Personal Information Protection Officer: Hong Gildong (CEO)
Phone: 02-1234-5678
Email: privacy@lianlogis.com